How it works
One enquiry. Five steps. None of them waits for anyone.
This is how Loopryx handles an appointment request, from the moment it arrives until it is confirmed.
Illustrative exampleIt shows the path through the system, not a real conversation.
01Input
The enquiry arrives
Over WhatsApp, the website or email, at any hour. It is picked up straight away, on the same channel.
Do you have anything on Thursday afternoon?
02Understand
It understands the request
It identifies the intent and the details already in the message, using your business context: services, opening hours and rules.
- Intent
- Book an appointment
- Day
- Thursday
- Time of day
- Afternoon
- Missing
- Type of appointment
03Decide
It decides the next step
If something is missing, it asks before moving on. If the case is clear, it carries on. If it needs a person, it hands over with the context already gathered.
- Missing detail → askApplied
- Clear case → check the calendar
- Needs a person → hand over
Is it a first appointment or a check-up?
First appointment.
04Act
It acts in your tools
It checks real free slots in your calendar and offers specific options. Nothing is booked without the customer’s confirmation.
- 15:30Busy
- 16:00Free
- 16:30Free
- 17:00Busy
- 17:30Free
I have Thursday at 16:00, 16:30 or 17:30. Which suits you best?
05Result
The work is done
The customer confirms, the appointment is recorded and the confirmation arrives by email. Your team finds it done first thing in the morning.
Appointment confirmed
- When
- Thursday · 16:30
- Type
- First appointment
Confirmation sent by email
